Frequently asked Questions

DO YOU WORK WITH INDIVIDUALS?
Yes, but only if the order volume is 3-5 tons.
WHAT IS THE MINIMUM ORDER VOLUME FOR ROLLED METAL PRODUCTS?
Minimum order is 3 tons, but there are exceptions, when the total volume of construction is large. For example, when the customer needs 0.5 - 2 tons to start the construction project.
DO YOU GUARANTEE THE HIGH QUALITY OF THE SUPPLIED ROLLED METAL PRODUCTS?
Yes, we supply only certified products in accordance with Federal Standards and other regulatory documents, defected product are replaced in accordance with the legislation of the Russian Federation.
IS IT POSSIBLE TO REPLACE DEFECTED PRODUCTS?
Sure, if it is a production defect and it is not damaged by the customer’s fault.
DO YOU TAKE INTO ACCOUNT THE ORDER VOLUMES WHEN PROVIDING DISCOUNTS?
Our pricing is individual. Discounts are available for certain volumes and regular customers. We widely use the loyalty program. For regular partners we provide credit line and a co-financing program.
CAN I PAY FOR METAL CUTTING VIA BANK TRANSFER OR IN CASH?
Paying for any service of the company, you can use both ways of payment. You can pay at the production facility, at the company office, and via the bank transfer.
DO YOU HAVE MANAGERS WHO CAN CALCULATE THE NECESSARY QUANTITY OF METAL ROLL FOR MY CONSTRUCTION PROJECT?
Yes, in case if you provide managers with structural engineering drawings or detailed project.
WHY YOUR COMPANY IS BETTER THAN LARGE FEDERAL COMPANIES?
We are very mobile and any decisions are made within one day. We do not spend time on coordination, do not depend on an only one enterprise, our procurement system is differentiated and is aimed at finding more profitable and less time-consuming supplies. We always find opportunities to complete 100% of the application, unlike federal companies. Moreover, we provide a well-organized logistics. We deliver products even to the most closed and distant destinations of the Far East. Often it costs less than if a customer places an order in some federal company. We appreciate the time and needs of partners, so we always meet the deadlines for orders performance. We are engaged in market analysis and warn our partners about upcoming ups and downs in pricing. We also take complex orders and supply a customer whatever he needs: from nail to aircraft, unlike federal suppliers.
Any more questions?
Contact us. Our managers would be glad to help you.
You can order a phone call, leaving the contact information.